We understand the importance of your travel experience and make it as smooth as possible at Searchflightfares. We understand that emergencies can always happen, and it is important to know our refund and cancellation protocols so that your mind can rest easy. You will find detailed information on our refund procedures, eligibility requirements and the steps you must take to obtain your refund promptly below.
Learn the Fundamentals of Refunds
The original means of payment will be used to apply your refund. You can also get online rewards, credit, discounts, or coupons. And sometimes you may be given a whole set of all these.
However, you will receive a refund for that particular amount, free of non-refundable fees, even if you have previously paid a deposit or part of the total. If you cancel your flight tickets, you also need to provide a statement regarding your schedule and other information.
Check your airline's refund policy on the confirmation of your reservation. Examine the general rules that the airlines follow.
- 24-Hour Cancelation Policy: According to the 24-Hour Cancelation Rule, if you need to cancel your flight within 24 hours of making your reservation, you will get a complete refund.
- Refundable Tickets: If you purchased an entirely refundable ticket, you can cancel within the allotted time frame specified by the airline and receive a full refund.
- Non-Refundable Tickets: Most discounted or special tickets are non-refundable. However, you may be eligible for a compensation of certain taxes and fees. Sometimes airlines allow you to use the value of the ticket for future reservations, however there will be rebooking fees.
- Separate Tickets: If your tickets are separate, you will need to cancel each flight "individually." You may need to get in touch with each airline separately.
Essential detail: If the airline cancels or delays your travel, you may be eligible for a refund or a another flight. The airline may provide you an additional reimbursement, depending on where you're going.
Regarding the Travel Disruptions
We suggest that you check the current status of your flight on your airline's official website in case there are any travel difficulties throughout your journey. If you need to change or cancel your bookings due to any disruption, please follow the instructions below.
- You can check the airline's website's flight status page to see if your scheduled flight has been delayed or canceled .
- If your flight is delayed or canceled, the airline will also provide you with a reimbursement or a replacement reservation, whichever you prefer.
- Find out if cancellations are covered in the case of an emergency if you have travel insurance.
Requesting a Refund
You must take the actions listed above in order to start a refund:
- Access your airline account or get in touch with us directly.
- Go to the "My Bookings" section to find your reservations, then select the flights you wish to modify or cancel.
- After the cancellation procedure, a refund request must be made. For your ticket's cancelation confirmation, check your mail.
Note: Please do not hesitate to contact us if you are unable to process the refund. You can reach the customer service team at any time of day or night.
To Cancel/Change Your Flight
To modify your itinerary, adhere to the steps. Your information must be close at hand:
- Go to the airline's website and choose the flight you wish to modify or cancel.
- Send in your request and adhere to the instructions. You will receive an email with confirmation in your shared mail account, whether it is for a refund, cancellation, or something else.
Contact Customer Service: We are here to assist you at any time if you need it and are having trouble understanding any stage.
The Passenger's Rights
When you travel as a tourist, be aware that you have some advantages. Let's do a thorough study.
The details, such the time and place of your flight, will determine this. What are your rights and what should you do next? In situations like this, you have a number of rights if:
- Your itinerary covers a number of nations or regions.
- You purchased multiple tickets, such as a return ticket with two one-way fares, because each one might offer a different set of benefits.
They are applicable in situations where there has been a flight cancellation or delay.
Changes Done By Airline
If the airline modifies or cancels your flight, we will notify you via email, an app alert, or an SMS/text message. After that, we'll walk you through the airline's options.
After weighing all of your alternatives, including any return policies, choose the one that best suits your needs.
We will send you another email with your revised itinerary regardless of the choice you select. Additionally, your airline may provide additional refund.
Remember
- To see if the flight is available when you are switching flights.
- It may occasionally occur that you have two-way tickets, but only one of them has changed.
- Refunds may not be available for seats and luggage reserved for the first flight. One must initially get in touch with the airline in such a circumstance.
Additionally, you can receive a confirmation email from the airlines if your flight is affected on the route.
Note: You are not allowed to travel if you are ill and if you have a serious sickness or medical condition that can spread to others.
The Medical Grounds
- Serious Illness
- Diseases That Are Contagious
- Health Issues
- The public health emergency
Additionally, since a contagious condition can spread even through casual contact, it is crucial to notify the airlines.
For medical reasons, what are my options?
To get the refund, you must get in touch with us. All supporting documentation, such as a medical certificate and a few more, that clearly substantiate your claim for a refund must be submitted during the procedure.
We can be reached in a number of ways, including by phone and the email. Additionally, please be sure to get in touch with us on time if you have a trip scheduled within the next 72 hours. Note that you should also "contact us" if your flight was scheduled with us as a portion of your package.
About Airlines Credit
An airline credit can be obtained when a flight is canceled. Please note that we adhere to airline policies and procedures, which vary by airline and are subject to their own specific rules. The following broad guidelines should be reviewed:
- The airline credit has an expiration date. It is recommended that you book and complete your trip before the time runs out.
- Note that the credits can only be used by the original ticket holder.
- The passenger may use the credit to book flights with the exact same airline that issued it.
- Airlines assign separate credits to each passenger. They will not be able to be combined or moved.
- However, there may be price categories and cabin restrictions.
- Note that there are no extra costs for checked baggage, meals, or seats while using the credits to pay for your trip.
- Your new flight must depart from the same country as the one indicated on your original ticket.
- You can only spend your credit once per trip on certain carriers. This implies that you risk losing any credit you have spent or have remaining.
- If the price of your new flight is more than your airline credit, you will have to make payment for the remaining balance.
- You may be required to pay additional taxes if you utilize your credit to reserve a flight to another location than the one you first booked.
- The airline may charge you a fee when you use your credit.
- If you received the credit or voucher as a result of unforeseen circumstances or a dangerous contagious sickness, you must use it straight from the airline.
Refund Protection
When booking on Searchflightfares, customers have the option to use Refund Protect. If travelers are unable to continue their trip due to certain relevant and unforeseen circumstances, they can use this service to receive a full refund.
Examples of qualifying situations include the following, nevertheless they are not the sole ones:
- Personal illness or injury
- Emergencies Concerning Pets
- Unfavorable weather circumstances
- Pregnancy-related complications
- Mishaps
- Jury Duty
- Court Summonses
- Failure of public transportation
- Severe weather
By selecting Refund Protect at the point of sale, you agree to the terms and conditions set forth by Refundable Booking, a service provided by a third party. Please be aware that Searchflightfares is not the service issuer and has no control over whether a refund is issued.
The only organization managing refund requests is Refundable Booking; Searchflightfares is not liable for any decisions, delays, or outcomes pertaining to refunds. There is no assurance that any claim submitted through this service will be accepted.
Reading the full Refundable Booking terms and limits is highly recommended before purchasing Refund Protect.
By using this service, you confirm to your agreement of the supplier's terms and conditions.
Reach Out to Us For Assistance
If you have any queries concerning Searchflightfares's policy on refunds or require assistance with the refund request process, please get in touch with our customer support team. To give you the assistance you need and make sure the refund procedure goes without a hitch, our live agents are on duty around-the-clock.
Our goal at Searchflightfares is to make your experience of planning your vacation as simple and stress-free as possible since we value your confidence.